Your Privacy.
Our Priority.
This Privacy Policy explains how TheNimantran.com collects, uses, stores, and protects your personal information when you use our website, design tools, and print ordering services.
Last updated: 24 April 2026 · Effective for all TheNimantran.com users worldwide.
Section 1
Information We Collect
Account & Identity Information
When you register an account or place an order, we collect your full name, email address, phone number, delivery address, and billing information. This information is strictly necessary to process, fulfill, and deliver your orders.
Design & Creative Data
When you use our Cloud Studio 2.0 design tool, we store your design files, templates, layers, uploaded assets, and canvas states on our servers. This allows you to resume your designs, re-order products, and access your design history.
Usage & Behavioral Data
We collect anonymous, aggregated data about how you interact with our website — including pages visited, features used, time spent, and navigation paths. This data is collected via cookies and analytics tools and is used solely to improve our product experience.
Communication Data
Emails, support tickets, or messages you send us are stored and associated with your account. These are retained to maintain accurate support history and improve our service quality.
Device & Technical Data
We automatically collect technical information including your IP address, browser type, operating system, screen resolution, and device identifiers. This is used for security, fraud prevention, and compatibility optimization.
Section 2
How We Use Your Information
Order Processing & Fulfillment
Your personal and payment data is used exclusively to process, manufacture, and deliver your orders. We share only the minimum necessary information with our logistics partners for delivery purposes.
Product Improvement
Aggregated, anonymized usage data helps us understand how customers interact with our platform, allowing us to prioritize features, fix bugs, and optimize the user experience.
Communications
We use your email and phone number to send order confirmations, production updates, delivery notifications, and support responses. With your explicit consent, we may also send promotional communications, which you can opt out of at any time.
Security & Fraud Prevention
Technical and behavioral data is used to detect fraudulent activity, prevent unauthorized account access, and maintain the integrity of our platform and payment systems.
Section 3
Data Storage & Security
Storage Infrastructure
Your data is stored on secure, enterprise-grade cloud infrastructure with AES-256 encryption at rest and TLS 1.3 encryption in transit. Our backend servers are operated in compliance with industry security standards.
Payment Security
We do not store raw card numbers or CVV codes on our servers. Payment processing is handled by PCI-DSS compliant third-party payment gateways (Razorpay). We only retain transaction reference IDs.
Design File Storage
Your design files (canvases, assets, layers) are stored in a segregated, access-controlled storage environment. Only you, and our authorized support staff (when explicitly requested), can access your design data.
Data Retention
Account data is retained for as long as your account remains active. Order records are retained for 7 years for legal and tax compliance. Upon account deletion, personal data is anonymized within 30 days, except where retention is legally required.
Section 4
Third-Party Sharing
Delivery Partners
We share your name, phone number, and delivery address with our logistics partners (e.g., Delhivery, DTDC, or similar) solely for the purpose of delivering your order.
Payment Processors
Payment information is processed by Razorpay (PCI-DSS Level 1). We do not have access to your full card details at any point in the transaction.
Analytics Providers
We use Google Analytics and similar tools to collect anonymized, aggregated website usage data. These tools do not receive personally identifiable information.
Legal Compliance
We may disclose your information to government authorities or law enforcement when required by applicable Indian law (IT Act 2000, DPDP Act 2023) or a valid legal process.
No Sale of Data
We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Ever.
Section 5
Your Rights & Choices
Access & Portability
You may request a copy of all personal data we hold about you at any time by emailing thenimantran.com@gmail.com. We will respond within 30 days.
Correction
If any personal information we hold about you is inaccurate, you may update it directly from your account dashboard or request a correction via email.
Deletion
You may request permanent deletion of your account and all associated personal data, subject to our legal retention obligations. Deletion is processed within 30 days of request.
Opt-Out of Marketing
You can opt out of promotional emails at any time using the unsubscribe link in any communication, or by contacting our support team.
Cookie Preferences
You can manage cookie preferences via your browser settings or our cookie consent manager. See our Cookie Policy for details.
Section 6
Contact & Policy Updates
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered users via email and display a prominent notice on our website at least 7 days before the changes take effect.
Privacy Officer Contact
For any privacy-related queries, data requests, or concerns, please reach out to our Privacy Officer: